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What is a Transparency Rating?

Transparency scores relate to information regarding an apps’ data storage and collection policies and how readily available this information is to users. High ratings represent apps that disclose key information about an apps use of data and outline practices that are in line with standards for health information. A app’s transparency scores are classified as Acceptable, Questionable, or Unacceptable.

What do the scores mean?

Rating Explanation
Acceptable A product that has been scored as acceptable has an acceptable level of data transparency; the privacy policy of the product provides sufficient and easily accessible information on the policies related to data collection, storage, and exchange. The information provided conforms to standards for collection, storage, and exchange of health information.
Questionable A product that has been scored as questionable has a privacy policy that is unclear or lacking specific details of policies surrounding data collection, storage, and exchange or is questionable in its adherence to standards on collection, storage, and exchange of health information.
Unacceptable A product that has been scored as unacceptable  either a) does not have a privacy policy,  b) has a privacy policy that excludes important information about data privacy, collection, storage, or exchange, or c) has a privacy policy that outlines practices for data privacy, collection, storage or exchange that do not conform to standards for health information.