Wysa is a smartphone app that offers an artificially intelligent smartbot to anonymously chat with and coach you to better cope with daily stresses. Wysa is designed to help with a variety of behavioral health issues like diabetes, smoking cessation, depression, etc. The home screen launches a chat box with Wysa who asks users how they are doing. Throughout the conversation Wysa offers multiple response options as well as a text box to type customized response if the given options don’t fit. From there Wysa guides users through cognitive reframing, breathing exercises, and other strategies depending on how they report feeling and what is appropriate for that situation. Conversations are not saved in the app unless users choose to save them.

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Overall Score: 2.85/5.00

Research base 0/3
Research support 1/2
Specificity of proposed intervention 2/3
Number of consumer ratings 3/3
Product advisory support 0/1
Software support 2/2

Total 8/14

date of rating:  September 2017

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User Experience

Objective Quality Score: 3.87/5.00

Subscale scores:
Engagement: 3.20
Functionality: 4.00
Aesthetics: 4.67
Information: 3.60

Subjective quality score: 4.25

Perceived impact score: 2.83

Rating date: February 2018
Rated by: Queensland University

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More Information

Available for: iOS 8.0 or later (iPhone, iPad, iPod touch), Android 4.0.3 or later, Facebook Messenger
Company Name: Touchkin eServices
Classification (Type of Treatment): Cognitive Behavior Therapy
Targeted conditions: Mood disorders, Stress & Anxiety
Target demographics: Not specified
Special provider necessary: No
Languages Available in: English
Where to get it: iTunes Google Play
Cost: Free