Wysa

Wysa is a smartphone app that offers an artificially intelligent smartbot to anonymously chat with and coach you to better cope with daily stresses. Wysa is designed to help with a variety of behavioral health issues like diabetes, smoking cessation, depression, etc. The home screen launches a chat box with Wysa who asks users how they are doing. Throughout the conversation Wysa offers multiple response options as well as a text box to type customized response if the given options don’t fit. From there Wysa guides users through cognitive reframing, breathing exercises, and other strategies depending on how they report feeling and what is appropriate for that situation. Conversations are not saved in the app unless users choose to save them.

Available for: iOS 8.0 or later (iPhone, iPad, iPod touch), Android 4.0.3 or later, Facebook Messenger
Company Name: Touchkin eServices
Classification (Type of Treatment): Cognitive Behavior Therapy
Targeted conditions: Mood disorders, Stress & Anxiety
Target demographics: Not specified
Special provider necessary: No
Languages Available in: English
Where to get it: iTunes Google Play
Cost: Free


Expert ratings and reviews

PsyberGuide rating: The research and support basis of the product

Research base 0/3
Research support 1/2
Specificity of proposed intervention 2/3
Number of consumer ratings 3/3
Product advisory support 0/1
Software support 2/2

Total 8/14

date of rating:  September 2017

Explanation of the rating factors


MARS rating

Quality scores range from 1 to 5, where 5 is the maximum score

  Not yet available

Expert review

No information yet.



Research on the product

There have been no RCTs evaluating the efficacy of Wysa. Although one study evaluated a similar app’s (Woebot) efficacy delivering CBT principles via a “conversational bot”. Seventy college students who reported experiencing symptoms of depression and anxiety were randomized to either 2 weeks of using Woebot or to reading NIMH’s ebook “Depression in College Students”. The Woebot group significantly reduced their symptoms of depression as compared to their ebook counterparts. They also found that study completers in both groups significantly reduced their anxiety levels over the two weeks.

  • Fitzpatrick KK, Darcy A, Vierhile M. Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial. JMIR Ment Health, 2017;4(2):e19. doi: 10.2196/mental.7785


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